The Knowledge- Based Systems (KBS)- definition
Knowledge-based system- is a program for extending and/or querying a knowledge based.A computer system that is programmed to imitate human problem-solving by means of artificial intelligence and reference to a database of knowledge on a particular subject.
Distinguish KBS from MIS
KBS is used an artificial intelligence in solving some problem in the organization while MIS refer to the group of information management methods to support human decision.
Example
Querybot's is a knowledge base software can be set up on any website almost instantly! There is no need to install any software on your server.
Example
Querybot's is a knowledge base software can be set up on any website almost instantly! There is no need to install any software on your server.
Querybot acts as your customer support frontline, answering most customer questions instantly. If a question cannot be answered, the Querybot Knowledge base software will allow your customer to contact you by email with a single click of the mouse--while keeping track of the question so you can improve the system.
Reference
en.wikipedia.org/wiki/Knowledge-based_systems
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